Olo Borderless
Olo is an online ordering and delivery service for restaurants, and according to its goal statement, they want to “make digital ordering accessible, simple, and profitable for restaurants of all sizes”.
Primary Objective : To investigate the impact of
food delivery platforms on consumer behavior and
identify key factors that influence satisfaction and
frustration with these platforms among
consumers.
Secondary Objective: To discover any potential
incentives and rewards that would encourage
users to register for Olo Borderless.